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Support Made Simple – Instant Help, Anytime.

Empower your customers with fast, personalized assistance through BotXpert’s WhatsApp customer support, ensuring real-time solutions with seamless interaction.
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BotXpert WhatsApp Bot Support

Top Features of BotXpert’s WhatsApp Business API

Seamless Human Handoff

Automated FAQs

Customer Satisfaction Surveys

Automated Responses

Real-Time Responses

Rich Media Support

round-the-clock support

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Support That Feels Personal, Every Time.

BotXpert enables personalized customer service by recognizing user preferences, previous conversations, and purchase history. Through tailored responses and individualized solutions, customers feel valued and heard, leading to better relationships and increased trust in your brand.

Cut Wait Times, Solve Problems Faster.

With BotXpert’s WhatsApp automation, customers no longer have to wait on hold for support. Common inquiries and FAQs are addressed instantly by AI, and complex issues are efficiently routed to the right human agents. This hybrid model accelerates resolution times and ensures customers receive prompt service without unnecessary delays.
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Connect Across Channels, Stay Consistent in Support.

BotXpert’s WhatsApp support integrates effortlessly with other customer service channels like email, phone, or live chat. This ensures customers enjoy a seamless experience, switching between platforms without losing the context of their issue, while your team maintains consistent communication across all touchpoints.

Efficient Ticketing and Issue Management

BotXpert’s WhatsApp customer support comes equipped with automated ticketing and issue management. When a customer inquiry requires further assistance, it automatically creates a support ticket, categorizes the issue, and assigns it to the appropriate team. This ensures nothing falls through the cracks, leading to faster and more effective problem resolution.
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Experience Personalized AI-Powered Conversations.

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